Troubleshooting

1. Check to make sure your mobile phone is Unlocked and that 360travelsim has coverage in the country you are visiting.

2. Check to see that your esim is enabled and your secondary line is enabled on your mobile.

3. If you are having problems with the current network you are connected to , try manually changing networks to another provider. It might also help to restart your phone.

Powered by BetterDocs

Leave a Reply

Hello! How can we help?

  • How much GB/MB needed for each sim monthly?
  • 0 - 100 MB
  • 100 MB - 250 MB
  • 250 MB - 500 MB
  • 500 MB - 1 GB
  • 1GB - 10 GB
  • 10 GB +
  • Not sure
  • Nothing found
  • Choose
  • United States of America
  • North America
  • South America
  • Europe, Australia
  • Asia
  • Africa
  • Afghanistan
  • Albania
  • Algeria
  • Andorra
  • Angola
  • Antigua & Barbuda
  • Argentina
  • Armenia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bosnia & Herzegovina
  • Botswana
  • Brazil
  • Brunei Darussalam
  • Bulgaria
  • Burkina Faso
  • Myanmar/Burma
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Colombia
  • Comoros
  • Congo
  • Costa Rica
  • Croatia
  • Cuba
  • Cyprus
  • Czech Republic
  • Democratic Republic of the Congo
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Fiji
  • Finland
  • France
  • French Guiana
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Great Britain
  • Greece
  • Grenada
  • Guadeloupe
  • Guatemala
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Honduras
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran
  • Iraq
  • Ireland
  • Israel and the Occupied Territories
  • Italy
  • Ivory Coast (Cote d'Ivoire)
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kosovo
  • Kuwait
  • Kyrgyz Republic (Kyrgyzstan)
  • Laos
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Republic of Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Micronesia
  • Republic of Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Namibia
  • Nepal
  • Netherlands
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Democratic Republic of Korea (North Korea)
  • Norway
  • Oman
  • Pacific Islands
  • Pakistan
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Prussia
  • Qatar
  • Reunion
  • Romania
  • Russian Federation
  • Rwanda
  • Saint Kitts & Nevis
  • Saint Lucia
  • Saint Vincent's & Grenadines
  • Samoa
  • Sao Tome & Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovak Republic (Slovakia)
  • Slovenia, Solomon Islands
  • Somalia, South Africa
  • Republic of Korea (South Korea)
  • South Sudan
  • Spain
  • Sri Lanka
  • Sudan
  • Suriname
  • Swaziland
  • Sweden
  • Switzerland
  • Syria
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Timor Leste
  • Togo
  • Trinidad & Tobago
  • Tunisia, Turkey
  • Turkmenistan
  • Turks & Caicos Islands
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • Uruguay
  • Uzbekistan
  • Venezuela
  • Vietnam
  • Virgin Islands (UK)
  • Virgin Islands (US)
  • Yemen
  • Zambia
  • Zimbabwe
  • Global
  • Nothing found

We’re here to help you install and build your connection across your devices and the world.