360Travelsim Help Center Posts

By using this feature, you can divert incoming calls and forward them to another phone or number. The redirection rules depend on the state of your phone line, ie the availability of the device you use. There are three different line situations: busy, no answer, offline. The case of “No Answer” is activated when there’s […]

It is possible to have over 40 additional local numbers associated with your account. Some countries require additional documentation to be supplied in order to set up a local number. This is a fraud prevention measure, and is required by regulation.

The portal includes the following set of communication tools: • user profile • call forwarding management • personal voicemail • you can buy DIDs (geographical telephone numbers) • activation of emergency calls • virtual numbers management • pricelists • missed calls history • top-up your account online

When you take your mobile phone abroad, your phone “roams” onto overseas mobile networks enabling you to continue using your mobile phone similarly to as you would in your country. However with your existing operator there may be significant extra costs for calls, voicemail, and data services. When you move between countries, 360travelsim will move

Virtual Numbers refer to geographic landline numbers. These are numbers that start with an area code that is related to a specific location. For example, a number that is from London will start with +44(0)207. Users can dial this number at the cost of a local call (if they are in the same country).

If the expiry date passes and you have not renewed your number it will be unassigned. You can still purchase another number from the same country and city but you will be assigned a new number. We cannot retrieve lost numbers back to your account.

Outgoing call rates are exactly the same as making a regular call on your 360travelsim. On average to receive an incoming call on your Virtual number there is an additional charge of $0.20 USD per min on top of the cost to receive a call on your primary UK number. Please see our Rates page

• 102 +(Destination Number) Forwarding On • 103 Forwarding Off • 121 Voicemail Retrieval • 122 Voicemail ON • 123 Voicemail Off • 125 Check status of features • 154 Customer Service • 187 Account Balance • 133 Returns UK number • 160 Returns US number • 188 Disable charge notification • 189 Enable charge

It is not possible to choose specific Virtual Numbers. Once your order has gone through a number will be generated and will show in your account.

Some countries require additional documentation to authenticate and register a virtual number from their region. This is a fraud prevention measure and is required by that countries regulations. Not all countries require registration procedures. If you ordered a Virtual number that requires registration, you will be automatically forwarded to the Authentication page, giving you specific